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Contractor Pledge

You could think that many of the services I-PAYE offers to contractor are exactly what you should expect from any umbrella services provider. But we believe our team can offer many additional unique elements.

We are so proud of the extra services we offer and our ability to deliver on our promises that we have decided to create the I-PAYE Contractor Pledge.

We pledge to:

Explain our services clearly and fully

Our friendly staff will contact you before your first payroll with us to talk you through our services and to get you set up on our payroll system quickly. We will answer all your queries with patience and understanding. It is essential that you feel you know what our role is and feel happy with our services.

Ensure you are set up quickly

We will endeavour to do as much of the application process in the initial phone call as possible, and much of the standard documentation will be automatically produced at the end of the application process. Wherever possible we will use email to get the documentation to you quickly and will be able to send it back via email too, eliminating postal losses and delays.

Resolve your queries quickly with the minimum fuss

Occasionally you may have a query about your payroll, for example, or you may feel like something is missing from your expenses. You will have a dedicated team of compliance administrators and a payroll manager who will deal with your query at the first time of asking. And if something is wrong we will put it right for you immediately with no extra hidden costs.

Talk you through your service options each time your circumstances change

No two contracts are exactly the same and we understand that each one will bring its own set of circumstances, such as length of contract or site location. Each time you undertake a new contract we will review your service level to ensure it is the best one for you. We have 6 different umbrella services, fully compliant European Employment Management Services and Limited Company Accountancy Services, which we are able to offer thanks to our working alliance with SPi Accountancy.

This means that wherever your next contract takes you, you can take I-PAYE with you.

We believe our Contractor Pledge provides us with a genuine point of difference from other umbrella service providers. To find out more about how we work and how the I-PAYE way can make a difference to you, contact our team today on 0151 449 3500.

call now

Call I-Paye now on 0151 449 3500