+44(0) 0151 449 3500


At  I-Paye we work hard to ensure you get the best possible service, and it’s nice to hear our clients are happy with our services and feel well looked after.

Here are some of the messages our contractors and clients kindly agreed for us to share with you:

November 2014

Hi Paul, 

I would just like to give you some feedback regarding the  your service and support to O’Neill and Brennan. I have worked in recruitment for over 10 years and I can honestly say that IPAYE are the best umbrella company I have had the pleasure to work with.

In terms of support and service we received during a very busy period with high volumes of employees you were excellent.

I will look forward to working with you in the future 



Kelly, Senior Consultant for one of our Recruitment Agency Clients


March 2014 

Hi Francesca, 

Hope all is well at I-Paye and thank you for being so professional and efficient whenever dealing with me during my time with I-Paye. 

Kind regards and best wishes for the future. 

McGinnis Solutions Ltd 

Patrick, One of our contractors who left to set up his own company


January 2014 

Hi Fiona,

I just wanted to say working through I-paye (and you guys) was a revelation! 

Not having to worry about anything other than (albeit at the las minute) sign the odd sheet of paper has been great!  wish I had done this looooong ago!!!

Many thanks indeed :-D

Joe, one of I-Paye's European contractors


December 2013

Hi Ruth, 

I didn’t get chance to thank you yesterday before you went, really appreciated you making the trip down here.

In my view the service we have received from I-PAYE has improved year on year with the service received this year being exceptional.

We are looking forward to working with you Cat and the other guys in 2014! 

Enjoy the festive season!

Carl, Technical Manager at one of our Recruitment Agency Partners


December 2013

I got referred to I-Paye by my agency, the process was very smooth and stress free. The paperwork was very detailed and easy to understand, I-Paye did the majority of the work and all I had to do was very minimal.

I was paid on time every time, received my payslip a day in advance and my money was always in the bank in the morning even though they said 5pm on the Friday.

Catherine who was my Account Manager was absolutely reliable, friendly and always at the end of the phone or email if I needed support or clarification on understanding my payments.

I would definitely recommend their service and will return in the future to use their services. The whole team is absolutely amazing. My experience was very positive so has been all the people I have referred and hope their service stays the same.

Thank You I-Paye.

Shantel, contracting through I-Paye since June 2013


November 2013

Please accept this mail as notification that I will no longer require the services of I-Paye and will be terminating my contract.  

I would like to take this opportunity to thank you for your excellent professional services.

 Kind regards,

Paul, who is leaving us after a long time on our UK GOLD service


October 2013

Despite having only just moved to using I- Paye, I would like to say that I have found I-Paye in general, and Nicola in particular, both friendly, helpful, efficient, sympathetic and extremely professional.

After the experience I had with my previous umbrella company, I would have no hesitations to recommend I-Paye to my friends and colleagues.

Martin, a contractor who decided to migrate to I-Paye from another Umbrella Company


September 2013

Paul, so many thanks for your thoughts on this.

It's assistance like this that ensures I use I-Paye whenever possible with my contractor base.

It's extremely helpful to me and adds value to a small business like this that's hard to measure. 

Thanks again!

Dave, Recruitment Agency Owner


August 2013

Hi Jenna,

I am beginning a new job on Monday, but as this will be directly sub-contracting for a company I will not be requiring the services of an umbrella company.

I am uncertain of the duration at the moment but it is likely to be 2-3 months. I was perfectly happy with I-Paye as an umbrella company so if I return to any agency work later I will most certainly contact you again.

Best Regards 



July 2013

Hi Sue,

Just wanted to re-iterate the thanks for all the help and assistance you and the team have offered albeit without my signing up as yet.

I really do appreciate it, it is such a refreshing and welcome change to my current circumstances.

I look forward to doing business with you all in the (hopefully) near future.



P.S. remember `things can only get better` in the immortal words of prof Brian Cox



May 2013

Hi Fiona,

Out of the blue yesterday, I received a letter from the HMRC! It finally seems we have got through to them, wow, a miracle!

Thanks for all your help, couldn’t have done it by myself. 

Cheers, once again, hasta la vista, 



February 2013

Upon starting my new job a couple of months ago my agency recommended I-Paye – I read up on them and thought it was a good idea….

I have to say it was the best option to take – the team are very friendly and always happy to answer my constant questions – the responses are fast and tell me everything I need to know with no nonsense.

They provide an amazing service and I would recommend it to anyone.




I wanted to take a quick moment to thank you for your efforts and attempt to secure my work opportunity with CLIENT X in France. I don't think I properly demonstrated my appreciation throughout the entire process and wanted you to know that your work had not gone unnoticed.

Much appreciate anything you may have to offer. Again, many thanks for everything you did.




Many thanks for the help, it's been very refreshing talking to someone who genuinely wants to help. I should have come to you first and will definitely recommend yourselves to other colleagues.




Dear Paul

I am writing to you with regard to your employee Sue Abel-Beswick.

It is far to easy for people to complain when things go wrong, but somehow so much more difficult when someone has seemingly gone out of their way to be helpful.

Her pragmatic approach to my individual issues, helpful and insightful nature is truly a blessing to your company. This is the first time I have undertaken such a contract as this without even the added complexity of working abroad.

Unlike most other people I have dealt with on this contact she is the first contracted person to give me an honest and helpful answer and for that she must be highly commended.

So on my behalf please thank her. I would not hesitate in recommending your company's services to others.

Kind Regards

Jordan Richards MCSD
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